Policies and Legal Notices – California Metro Patrol

POLICIES AND LEGAL NOTICES

TERMS OF USE

Our Website, CaliforniaMetroPatrol.com, is provided as a Service to our clients and customers. Please note, your use of our CaliforniaMetroPatrol.com constitutes your unconditional agreement to follow and be bound by the basic rules or “Terms” of the Website.

The following are the Terms that govern your use of our Website (the “Website Agreement”). Although you may “bookmark” a particular portion of this Website and thereby bypass the Website Agreement, your use of this Website still binds you to the Terms. CMP reserves the right to update or modify these Terms at any time without prior notice or your express acceptance. Your use of the www.CaliforniaMetroPatrol.com Website following any such change still binds you to and constitutes your unconditional agreement to follow the Terms as changed. CMP recommends that you to review these Terms whenever you use this Website.

General

By using the Website and or Service, CaliforniaMetroPatrol.com, you agree to be bound by these Terms in their entirety.

Should you use the Website on behalf of an organization then you are agreeing to these Terms for that organization and are warranting that you have the authority to bind that organization to these Terms. In that case “you” and “your” will refer to that organization.

You may use the Website only in compliance with these Terms and if you are not barred under any applicable laws from doing so. The Website may continue to change over time as we refine and evolve. We may stop, suspend, or modify the Website and or Services at any time without prior notice to you. We may also remove any content from our Website or Services at our discretion.

The failure of California Metro Patrol to act with respect to a breach of this Website Agreement by you or others does not constitute a waiver and shall not limit California Metro Patrol’s rights with respect to such breach or any subsequent breaches.

Jurisdiction

THESE TERMS AND THE USE OF THE SERVICES WILL BE GOVERNED BY UNITED STATES LAW EXCEPT FOR ITS CONFLICTS OF LAWS PRINCIPLES. ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES MUST BE LITIGATED EXCLUSIVELY IN THE COURTS OF DELAWARE, WITHIN ONE YEAR OF THE TIME THE CLAIM ARISES AND BOTH PARTIES CONSENT TO VENUE AND PERSONAL JURISDICTION THERE. These Terms constitute the entire and exclusive agreement between you and California Metro Patrol with respect to the Services, and supersede and replace any other agreements, terms and conditions applicable to the Services. These Terms create no third party beneficiary rights. California Metro Patrol’s failure to enforce a provision is not a waiver of its right to do so later. If a provision is found unenforceable, such provision shall be reformed only to the extent necessary to make it enforceable. The remaining provisions of the Website Agreement and Terms will remain in full effect and an enforceable term will be substituted reflecting our intent as closely as possible. You may not assign any of your rights in these Terms, and any such attempt is void, but California Metro Patrol may assign its rights to any of its affiliates or subsidiaries, or to any successor in interest of any business associated with the Website. California Metro Patrol and you are not legal partners or agents; instead, our relationship is that of independent contractors.

Use of this Website

The Content contained within CaliforniaMetroPatrol.com is (“Content”) intended solely for personal, non-commercial use. You may download or copy the Content and other downloadable materials displayed on this Website for your personal use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. Except as noted above, you may not reproduce, publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the Content on this Website. The Content and software on this Website may be used only for informational purposes. Any other use, including the reproduction, modification, distribution, transmission, republication, display, or performance, of the content on this website is strictly prohibited.

Website Security

Users agree not to misuse the CaliforniaMetroPatrol.com Website and or Services and are prohibited from violating or attempting to violate the security of this Website, including, without limitation:

Probe, scan, or test the vulnerability of any system or network;
Breach or otherwise circumvent any security or authentication measures;
Access, tamper with, or use non-public areas of the Website and or Service, shared areas of the Same which you have not been invited to, California Metro Patrol (or our service providers’) computer systems;
Interfere with or disrupt any user, host, or network, for example by sending a virus, overloading, flooding, spamming, crashing or mail-bombing any part of the Website and or Services;
Plant spyware, a virus or other malware or otherwise use the Website and or Services to distribute malware;
Access or search the Website and or Services by any means other than our publicly supported interfaces (for example, “scraping” the Website);
Send unsolicited communications, promotions or advertisements, or spam; send altered, deceptive or false source-identifying information, including “spoofing” or “phishing”;
Publish anything that is fraudulent, misleading, or infringes another’s rights; promote or advertise products or services other than your own without appropriate authorization;
Impersonate or misrepresent your affiliation with any person or entity;
Forging any TCP/IP packet header or any part of the header information in any email or newsgroup posting;
Publish or share materials that are unlawfully pornographic or indecent, or that advocate discrimination, bigotry, religious, racial, sexual or ethnic hatred or hate speech;
Violate the law in any way, or violate the privacy of others, or defame others.

Violations of system or network security may result in civil or criminal liability. California Metro Patrol investigates all occurrences and incidents that may involve such violations and may involve, and cooperate with, local, state, county and federal law enforcement agencies in prosecuting users who are involved in such violations. By use of our Website and or Services, you agree not to use any device, software, program or routine to interfere or attempt to interfere with the proper working of this website or any activity being conducted on this website. Further, you agree, not to use or attempt to use any engine, software, tool, agent or other device or mechanism, including without limitation intelligent agents, browsers, spiders, robots or avatars to navigate or search this website other than the search engine and search agents available from California Metro Patrol on this website and other than generally available third party web browsers (e.g., Safari, Chrome, Google, Bing, Firefox, Yahoo, Microsoft Explorer).

Account Security

You are responsible for safeguarding the password that you use to access California Metro Patrol Services and you agree not to disclose your password to any third party. You are responsible for any activity occurring on your account, whether or not you authorized that activity. You should immediately notify California Metro Patrol of any unauthorized use of your account.

Copyright

Copyrights and Trademarks

Unless otherwise noted, all materials and content, including images, text, illustrations, designs, icons, photographs, programs, video clips, written content and other materials that are part of the CMP website are copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by California Metro Patrol to one of its affiliates or by third parties who have licensed their materials to California Metro Patrol. The technology and all of the aforementioned materials are protected by U.S. and international copyright and/or trademark laws. The total compilation (the collection, arrangement, and assembly) of all content on this website is the exclusive property of California Metro Patrol and is protected by U.S. and international copyright laws as well. California Metro Patrol and its suppliers and licensors expressly reserve all intellectual property rights in all text, imagery, programs, products, processes, technology, content and other materials, digital or otherwise, which appear on this website. Access to this website does not authorize anyone to use any name, logo or mark, domain names or brand features in any manner.

CMP is not responsible for the content of any third party site and does not make any representations regarding the content or accuracy of material on such sites. If you decide to link to any such third party websites, you do so entirely at your own risk.

Copyright Policy

In accordance with the Digital Millennium Copyright Act of 1998 (DMCA), California Metro Patrol will respond expeditiously to claims of copyright infringement committed using the California Metro Patrol service and/or the CaliforniaMetroPatrol.com website.

If you are a copyright owner, are an authorized agent to act on behalf of one, or authorized to act under any exclusive right under copyright, please report alleged copyright infringements taking place on or through the Website by completing the following DMCA Notice of Alleged Infringement to California Metro Patrol in the manner identified below:

DMCA Notice of Alleged Infringement (“Notice”)

The identified copyrighted work that you claim has been infringed by detailed description or screen capture. if multiple copyrighted works are covered by this Notice – please provide a representative list of the copyrighted works that you claim have been infringed.
Identify the material or page URL you claim is infringing (or the subject of infringing activity) and to which access is to be disabled, including at a minimum, if applicable, the URL of the link shown on the Website or the exact page location where such material may be found.
Provide your company affiliation (if applicable), mailing address, telephone number, and email address.
Include both of the following statements in the body of the Notice:

“I hereby state that I have a good faith belief that the disputed use of the copyrighted material is not authorized by the copyright owner, its agent, or the law (e.g., as a fair use).”

“I hereby state that the information in this Notice is accurate and, under penalty of perjury, that I am the owner, or authorized agent to act on behalf of the owner, of the copyright or of an exclusive right under the copyright that is allegedly infringed.”

Provide your full legal name, your physical signature and date on the Notice.

Deliver this Notice, with all completed items to:

California Metro Patrol, 1308 E. Colorado Blvd., Ste. 588, Pasadena, CA 91106

Intellectual Property

Please be aware that California Metro Patrol may use any feedback, comments, or suggestions that you send us or post in our forums without any obligation to you.

Unsolicited Ideas

We welcome your thoughts regarding this Website and or Service. All comments, feedback, mail, suggestions, ideas, and other submissions submitted or offered (collectively, the “Comments”) to California Metro Patrol on or by this Website or other method in connection with your use of this Website shall become and remain California Metro Patrol’s property. Such disclosure, submission or offer of any Comments shall constitute relinquishing to California Metro Patrol of all worldwide rights, titles and interests in all copyrights and other intellectual properties. California Metro Patrol will exclusively own all such rights, titles and interests and shall not be limited in any way in its use, commercial or otherwise, of any Comments. California Metro Patrol is and shall be under no obligation to:

Maintain any Comments in confidence;
Pay to user any compensation for any Comments;
Respond to any user Comments.

You agree that you are not submitting any Comments or material to this Website will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further agree that you will not submit any material or Comment to this Website or to California Metro Patrol that contains libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments you make.

Links to Third Party Off-Site Entities

The linked sites are not under the control of California Metro Patrol. California Metro Patrol is not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. California Metro Patrol provides these links as a resource and California Metro Patrol does not intend the endorsement of any linked site, unless specifically stated.

LINKING TO THIS WEBSITE

LINKING TO THE THIS WEBSITE INDICATES THAT YOU ACCEPT THESE TERMS AND, IN ADDITION, THAT YOU WILL NOT:

Replicate any Content;
Imply that California Metro Patrol is endorsing you, your company or business, your Website or its contents, your products, or your services or otherwise misrepresent you or your Website’s relationship with California Metro Patrol;
Link to any page of this Website other than the home page;
Present false, misleading or inaccurate information about, or disparage, California Metro Patrol, its products, services or staff, or any of its affiliates or their products or services or staff;
Use California Metro Patrol’s trademarks, logos, or copyrighted materials without first receiving expressed prior written permission from California Metro Patrol, including content on your Website that is, or could be interpreted or construed as illegal, offensive, or controversial or inappropriate for any age group.

Indemnification

You agree to defend, indemnify and hold California Metro Patrol and its affiliates harmless from and against any and all claims, damages, costs and expenses, including attorneys’ fees, arising from or related to your use of this Website and or Service.

Termination

This Website Agreement is effective unless and until terminated by California Metro Patrol. California Metro Patrol may terminate this Website Agreement at any time and may do so immediately without notice. Accordingly, if in California Metro Patrol’s sole discretion you fail to comply with any of the Terms of this Website Agreement, California Metro Patrol may deny you access to the Website. Upon any termination of this Website Agreement, you agree to and must promptly destroy all materials downloaded or otherwise obtained from this Website, as well as all copies of such materials, whether made under the Terms of use or otherwise.

Disclaimer

THIS WEBSITE IS PROVIDED BY ACS Security ON AN “AS IS” AND “AS AVAILABLE” BASIS. CALIFORNIA METRO PATROL MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE NOR THAT THIS WEBSITE OR ANY MATERIALS WHICH MAY BE DOWNLOADED ARE FREE OF INFECTION OR VIRUSES, WORMS, TROJAN HORSES OR OTHER CODE THAT MANIFEST CONTAMINATING OR DESTRUCTIVE PROPERTIES. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, CALIFORNIA METRO PATROL DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WITHOUT LIMITING THE FOREGOING, CALIFORNIA METRO PATROL DISCLAIMS ANY AND ALL WARRANTIES, EXPRESS OR IMPLIED, FOR ANY MERCHANDISE OFFERED ON THIS WEBSITE. YOU ACKNOWLEDGE, BY YOUR USE OF THE www.californiametropatrol.com WEBSITE, THAT YOUR USE OF THIS WEBSITE IS AT YOUR SOLE RISK. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM. THIS DISCLAIMER CONSTITUTES AN ESSENTIAL PART OF THIS AGREEMENT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE FOREGOING LIMITATIONS MAY NOT APPLY TO YOU.

Limitation of Liability

UNDER NO CIRCUMSTANCES AND UNDER NO LEGAL OR EQUITABLE THEORY, WHETHER IN TORT, CONTRACT, STRICT LIABILITY OR OTHERWISE, SHALL CALIFORNIA METRO PATROL OR ANY OF ITS EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS OR SUPPLIERS BE LIABLE TO YOU OR TO ANY OTHER PERSON FOR ANY INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL LOSSES OR DAMAGES OF ANY NATURE ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE www.californiametropatrol.com WEBSITE, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOST PROFITS, LOSS OF GOODWILL, LOSS OF DATA, WORK STOPPAGE, ACCURACY OF RESULTS, OR COMPUTER FAILURE OR MALFUNCTION, EVEN IF AN AUTHORIZED REPRESENTATIVE OF CALIFORNIA METRO PATROL HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.

The information that you give us and information about services purchased may be combined with other personally identifiable information (such as demographic information and past purchase history) available from our records and other sources. This information may be used to make our future marketing efforts more efficient. This information may also be shared with other marketers to bring you offers of interest. If you prefer that we do not share your name and address with other marketers, please email us at optout@californiametropatrol.com.

PRIVACY

Last Revised: June 30, 2020

Your Privacy at California Metro Patrol

We place a high value on your trust in California Metro Patrol and have put safeguards in place to respect your privacy; privacy protection is fundamental to the way we provide you with our products and services. Privacy regulations require companies to apprise customers and others of the gathering and use of personal information. However, California Metro Patrol takes serious measures to ensure the confidentiality of your personal information. The California Metro Patrol Privacy Policy details the process by which we may collect, use and disclose your personal information and non-personal information. If you have any questions or concerns about our Privacy Policy, please contact us at info@californiametropatrol.com.

Personal and Non-Personal Information

In providing our products and services, California Metro Patrol receives sensitive information from and about our customers including financial and business information, some of which constitutes personal information.

Personal Information constitutes and and all information capable in some way of identifying, contacting someone, or determining someone’s location. Names, physical addresses, mailing addresses, driver’s license numbers, social security numbers, email addresses, phone numbers, bank account numbers, are considered types of personal information. Moreover, in some contexts, personal information may also include other information that can reasonably connect to a specific person, such as internet protocol (IP) addresses, unique device identification numbers, employment information, medical information and internet activity.
Non-personal information is any aggregated information, or information that does not identify or cannot be reasonably linked to, any individual. An example of Non-Personal data is the number of times a specific website link is accessed or the number of visitors to a website.

How Our Company Collects Personal and Non-Personal Information

Overview

We may collect information whenever customers use our Website, products, or services. The information we gather may include but is not limited to email addresses, home addresses, phone numbers, social security numbers, payment information such as credit or debit card information or dates of birth.

Website Information Collected

Our Website may collect Personal Information through processing online transactions. That is, in processing a customer’s payment for our services or products through our website, we may retain email and limited credit card information (last 4 digits and expiration date) from the transaction. Or, California Metro Patrol may prepare a price quote for a customer and may retain information the customer provides in our online forms for that price quote. Like most websites, we use a technology referred to as “cookies,” involving minute bits of information stored on your computer or mobile device when visiting a website. Through the use of cookies, user’s browser’s and devices can be identified. Cookies further allow an analysis of user browsing preferences which enables companies to tailor the delivery of information that suits your preferences.

Our website may collect information such as the type of browser, Internet Protocol (IP) addresses, Internet Service Provider (ISP), operating system, and other pieces of information, and save this all automatically in what are known as log files. Through your use of our Website, may be able to gather information relating to data and event information from your device(s) through the use of cameras or other sensory monitors. Our Website may also employ technology known as web beacons to monitor your actions on our Website. In addition, if you use a mobile or other device to access or download California Metro Patrol’s services, we may gather information regarding your location for dispatching our services or in order to provide such information to emergency services if need be. You can refuse these location-related services through your device prompts or settings. We will retain information pertaining to your device‘s type, operating system, and other information. The information we collect through your mobile or other device may pertain to the software contained therein. We do not label or connect the activity we record in this manner with any personal information you provide us through our applications. This recorded information may relate to the frequency with which you use our application, actions you take during the use of our application and data relating to performance, among other things.

Information Collected by Use of Our Devices, Products or Services

The following are some types of information that we may gather from you when you use certain of our devices, products, or services: pictures or images, audio-only, video-only, or audiovisual information that is recorded by monitoring devices; device information relating to motion detection and weather or climate data; and GPS information.

How California Metro Patrol Uses Personal and Non-Personal Information

We specifically use the Personal and Non-Personal Information we collect to better provide our services or products. Additionally, California Metro Patrol may use your Personal and Non-Personal Information to further our company’s growth. This may involve using your Personal or Non-Personal Information to:

increase the efficiency of California Metro Patrol’s services and learn from past transactions;

Increase the efficiency and interface of our Website;
Ensure that you receive the services, products, or information you desired from us;
Enable you to create an online account on our company website;
Combat fraudulent activities involving our services or products;
Further develop and innovate our products and services;
Inform you of promotional offers, packages, or sales we are offering;
Inform you of promotional events or happenings that may be of interest to you;
Survey customers regarding our services, products, and website, in addition to other uses.

Disclosure of Personal Information

California Metro Patrol may disclose personal information we collect from you:

To contractors, service providers, and other third parties we use to support our business;
Accomplish the reason or purpose for which you provide it;
For any other purpose disclosed by us when you provide the information;
To comply with any court order, law or legal process, including responding to any government or regulatory request;
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections;
If we believe disclosure is necessary or appropriate to protect the rights, property or safety of us, our customers or others;
With your consent.

California Metro Patrol does not sell or otherwise share Personal Information with third parties for direct marketing purposes.

Data Security

While California Metro Patrol does its best to ensure that the Personal Information you provide us, in any form, is guarded against unauthorized disclosure or access by unauthorized third parties, information shared over the internet can always potentially be compromised by malicious actors or software. California Metro Patrol has protocols to order to reduce the likelihood that your digital and non-digital Personal Information will be compromised or suffer an unauthorized disclosure. Ultimately, you understand that any transmission of personal information is at your own risk. California Metro Patrol is not responsible for circumvention of any privacy settings or security measures contained on our Website.

Third-Party Providers

In the future, some content or applications, including advertisements on our Website may be served by third-parties (including advertisers, ad networks and servers, content providers, and application providers). These third parties may use cookies alone or in conjunction with web beacons or other tracking technologies to collect information about you when you use our Website. The information they collect may be associated with your Personal Information or they may collect information, including Personal Information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

California Metro Patrol does not control these third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.

Non-Personal Information

Nothing in this Privacy Policy circumscribes or constrains California Metro Patrol’s collection, use or disclosure of any aggregated information or information that does not identify, or cannot be reasonably linked to, any individual. This applies to non-personal information we gather through any of our products, services, Website, or any other source related to our business.

Consent

By providing California Metro Patrol with Personal Information you consent to our collecting, sharing and disclosing of the provided information. Your express consent comes in the form of your direct communication of approval. An example of express consent could stem from a written communication from you to California Metro Patrol authorizing our sharing, collection, and disclosure of your provided information. Your implied consent comes in the form of your non-verbal conduct that indicates approval, such as your decision to enter your personal information into one of our online forms in order to inquire about services. Your lack of notice with regard to consent will be construed as an authorization for our company to share, collect, and disclose your provided information. You may revoke your consent to disclose this information. Please contact California Metro Patrol at info@californiametropatro.com to receive more information on this matter.

Personal Information About Children

California Metro Patrol’s products and services are intended for a general audience, our Website, products and services are not intended for children or minor-aged persons. Our Website does not knowingly collect or maintain Personal Information about children under 13-years of age unless provided by a parent, legal guardian or authorized adult. If we have received Personal Information from a child below 13-years of age, we ask that a parent, legal guardian or authorized adult notify us so that we can promptly delete the information: info@californiametropatro.com. Visit the Federal Trade Commission website for more information on the Children’s Online Privacy Protection Act (COPAA). https://www.consumer.ftc.gov/articles/0031-protecting-your-childs-privacy-online

Mailing List Preference
Please include your name and mailing address in the message. If you would like to no longer receive e-mails from California Metro Patrol, please unsubscribe or click on the ‘unsubscribe’ link included in all e-mails sent by California Metro Patrol.

DIGITAL TRANSACTION SECURITY

When you process a digital transaction on our Website, you information is secure at California Metro Patrol. We go to great lengths to keep your financial information private and safe. All credit card transactions occur in a secure area of our Website to protect you from any loss, misuse or alteration of information collected. Additionally, we store data with a 3rd party PCI compliant processor.

California Metro Patrol uses Secure Socket Layers (SSL), the industry standard in transferring information to process your orders. The SSL encrypts, or translates, your order information into a highly difficult to decipher code, which is processed immediately.

If you have additional questions regarding security at California Metro Patrol, please call us toll-free at 888-788-0813 or send an e-mail including your name and mailing address to info@californiametropatrol.com.

Privacy Rights Under California Law

If you are a California resident, California law may provide you with additional rights regarding our use of your Personal Information.

CCPA Privacy Notice

PRIVACY POLICY-CALIFORNIA

This PRIVACY NOTICE FOR CALIFORNIA RESIDENTS supplements the information contained in the Privacy Policy of California Metro Patrol, (hereinafter, “we,” “us,” or “our”) and applies solely to customers, visitors, users, employees, and others who reside in the State of California (hereinafter, “consumer” or “you”). California Metro Patrol adopts this notice to comply with the California Consumer Privacy Act of 2018 (“CCPA”) and other California privacy laws. Any terms defined in the CCPA have the same meaning when used in this notice.

Information We Collect

We collect information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device (“personal information”). In particular, we have collected the following categories of personal information from consumers within the last twelve (12) months:

Category	Examples	Collected
A. Identifiers.	A real name, alias, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, Social Security number, driver’s license number, passport number, or other similar identifiers.	YES
B. Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)).	A name, signature, Social Security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, insurance policy number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information, or health insurance information. Some personal information included in this category may overlap with other categories.	YES
C. Protected classification characteristics under California or federal law.	Age (40 years or older), race, color, ancestry, national origin, citizenship, religion or creed, marital status, medical condition, physical or mental disability, sex (including gender, gender identity, gender expression, pregnancy or childbirth and related medical conditions), sexual orientation, veteran or military status, genetic information (including familial genetic information).	YES
D. Commercial information.	Records of personal property, products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.	YES
E. Biometric information.	Genetic, physiological, behavioral, and biological characteristics, or activity patterns used to extract a template or other identifier or identifying information, such as, fingerprints, faceprints, and voiceprints, iris or retina scans, keystroke, gait, or other physical patterns, and sleep, health, or exercise data.	YES
F. Internet or other similar network activity.	Browsing history, search history, information on a consumer’s interaction with a website, application, or advertisement.	YES
G. Geolocation data.	Physical location or movements.	YES
H. Sensory data.	Audio, electronic, visual, thermal, olfactory, or similar information.	YES
I. Professional or employment-related information.	Current or past job history or performance evaluations.	YES
J. Non-public education information (per the Family Educational Rights and Privacy Act (20 U.S.C. Section 1232g, 34 C.F.R. Part 99)).	Education records directly related to a student maintained by an educational institution or party acting on its behalf, such as grades, transcripts, class lists, student schedules, student identification codes, student financial information, or student disciplinary records.	YES
K. Inferences drawn from other personal information.	Profile reflecting a person’s preferences, characteristics, psychological trends, predispositions, behavior, attitudes, intelligence, abilities, and aptitudes.	YES

Personal Information does not include:

Publicly available information from government records.
De-identified or aggregated consumer information.
Information excluded from the CCPA’s scope, like:
- health or medical information covered by the Health Insurance Portability and Accountability Act of 1996 (HIPAA) and the California Confidentiality of Medical Information Act (CMIA) or clinical trial data;
- personal information covered by certain sector-specific privacy laws, including the Fair Credit Reporting Act (FRCA), the Gramm-Leach-Bliley Act (GLBA) or California Financial Information Privacy Act (FIPA), and the Driver’s Privacy Protection Act of 1994.

California Metro Patrol obtains the categories of personal information listed above from the following categories of sources:

Directly from customers or their agents. For example, from documents that our customers provide to us related to the services for which they engage us.
Indirectly from our customers or their agents. For example, through information we collect from our customers in the course of providing services to them.
Directly and indirectly from activity on our Website. For example, from submissions through our Website portal or website usage details collected automatically.
From third-parties that interact with us in connection with the services we perform or products we provide. For example, from outside companies we may use to assist us in providing you with our services or products.

Use of Personal Information

California Metro Patrol may use or disclose the Personal Information we collect for one or more of the following business purposes:

To fulfill or meet the reason for which the information is provided. For example, if you provide us with Personal Information so that we can decide whether to recommend services or products such as customizable alerts or security cameras, we will retain and use this information to meet your request.
To provide you with information, services, or products that you request from us.
To provide you with email alerts, event registrations and other notices concerning our services, products, events, or news, that may be of interest to you.
To carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collections.
To improve our Website and present its contents to you.
For testing, research, analysis and development of our services or products.
As necessary or appropriate to protect the rights, property or safety of us, our customers or others.
To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
As described to you when collecting your Personal Information or as otherwise set forth in the CCPA.
To evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by us is among the assets transferred.

California Metro Patrol will not collect additional categories of Personal Information or use the Personal Information we collected for materially different, unrelated, or incompatible purposes without providing you notice.

Sharing Personal Information

California Metro Patrol may disclose your Personal Information to a third party for a business purpose, but we do not disclose or sell such information for direct marketing purposes. When we disclose Personal Information for a business purpose, we enter a contract that describes the purpose and requires the recipient to both keep that Personal Information confidential and not use it for any purpose except performing the contract.

In the preceding twelve (12) months, California Metro Patrol may have disclosed the following categories of Personal Information for a business purpose:

Category A: Identifiers.
Category B: California Customer Records personal information categories.
Category C: Protected classification characteristics under California or federal law.
Category D: Commercial information.
Category E: Biometric information.
Category F: Internet or other similar network activity.
Category G: Geolocation data.
Category H: Sensory data.
Category I: Professional or employment-related information.
Category K: Inferences drawn from other personal information.

California Metro Patrol discloses your Personal Information for a business purpose to the following categories of third parties:

Our affiliates.
Service providers.
Third parties to whom you or your agents authorize us to disclose your personal information in connection with products or services we provide to you.

In the preceding twelve (12) months, we have not sold any Personal Information.

Your Rights and Choices

The CCPA provides consumers (California residents) with specific rights regarding their Personal Information. This section describes your CCPA rights and explains how to exercise those rights.

Access to Specific Information and Data Portability Rights

You have the right to request that we disclose certain information to you about our collection and use of your Personal Information over the past twelve (12( months. Once California Metro Patrol receives and confirms your verifiable consumer request, we will disclose to you:

The categories of Personal Information we collected about you.
The categories of sources for the Personal Information we collected about you.
Our business or commercial purpose for collecting that Personal Information.
The categories of third parties with whom we share that Personal Information.
The specific pieces of Personal Information we collected about you (also called a data portability request).
If we disclosed your Personal Information for a business purpose, a list indicating disclosures for a business purpose, identifying the Personal Information categories that each category of recipient obtained.

Deletion Request Rights

You have the right to request that California Metro Patrol delete any of your Personal Information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, California Metro Patrol will delete (and direct our service providers to delete) your Personal Information from our records, unless an exception applies.

California Metro Patrol may deny your deletion request if retaining the information is necessary for us or our service providers to:

Complete the transaction for which we collected the Personal Information, provide a good or service that you requested, take actions reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform our contract with you.
Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity, or prosecute those responsible for such activities.
Debug products to identify and repair errors that impair existing intended functionality.
Exercise free speech, ensure the right of another consumer to exercise their free speech rights, or exercise another right provided for by law.
Comply with the California Electronic Communications Privacy Act (Cal. Penal Code § 1546 ).
Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when the information’s deletion may likely render impossible or seriously impair the research’s achievement, if you previously provided informed consent.
Enable solely internal uses that are reasonably aligned with consumer expectations based on your relationship with us.
Comply with a legal obligation.
Make other internal and lawful uses of that information that are compatible with the context in which you provided it.

Exercising Access, Data Portability, and Deletion Rights

To exercise the access, data portability, and deletion rights described above, please submit a verifiable consumer request to us by using the contact information at the end of this section.

Only you or a person registered with the California Secretary of State that you authorize to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.

You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:

Provide sufficient information that allows us to reasonably verify you are the person about whom we collected personal information or an authorized representative.
Describe your request with sufficient detail that allows us to properly understand, evaluate, and respond to it.

We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the personal information relates to you. Making a verifiable consumer request does not require you to create an account with us. We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.

To Submit a Verifiable Consumer Request

To exercise the access, data portability, and deletion rights described, submit your Verifiable Consumer Request containing all pertinent information. Provide your full legal name, your physical signature and date on the Request.

Deliver your Verifiable Consumer Request to:

California Metro Patrol, 1308 E. Colorado Blvd., Ste. 588, Pasadena, CA 91106

Response Timing and Format

California Metro Patrol endeavors to respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. California Metro Patrol will deliver our written response by mail or electronically, at your option. If your delivery method is not specified, we will deliver our response with your best known digital or physical address. Any disclosures California Metro Patrol provides will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.

California Metro Patrol does not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will inform you why we made that decision and provide you with a cost estimate before completing your request.

Non-Discrimination

California Metro Patrol will not discriminate against you for exercising any of your CCPA rights. Unless permitted by the CCPA, we will not:

Deny you our services or products.
Charge you different prices or rates for our services or products, including through granting discounts or other benefits, or imposing penalties.
Provide you a different level or quality of our services or products.
Suggest that you may receive a different price or rate for our services or products or a different level or quality of our services or products.

Privacy Policy Alterations

California Metro Patrol will post any material changes we make to any part of this Privacy Policy (including the CCPA Privacy Notice portion) on our Website. If we make material changes to how we treat Personal Information we collect from you, California Metro Patrol will notify you by email or through a notice on our Website homepage. The date this Privacy Policy was last revised is identified above. You are responsible for ensuring we have an up-to-date active and deliverable email address for you, and for periodically visiting this Privacy Policy on our Website to check for any changes.

CALIFORNIA METRO PATROL

The Marked Difference in Security